Privacy Policy

How we collect, use, and protect your personal information.

Privacy at a Glance

Global Auto Parts respects your privacy and is committed to protecting the personal information you share with us. This policy explains what data we collect, why we collect it, and how we safeguard it.

What We Collect

  • Contact info you provide (name, email, phone, address)
  • Order and transaction details
  • Basic browsing data (cookies, analytics)

How We Use It

  • Process orders and fulfill shipments
  • Communicate about your orders and inquiries
  • Improve our website and services

Your Rights

  • Access or correct your personal data
  • Opt out of marketing communications
  • Request deletion of your information

Effective date: February 9, 2026. Last updated: February 9, 2026.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

  • Place an order or make a purchase
  • Create an account on our website or eBay store
  • Contact us via phone, email, or our contact form
  • Subscribe to our mailing list or request a quote

This may include your name, email address, phone number, shipping and billing address, vehicle information (year, make, model, VIN), and payment information.

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and approximate geographic location
  • Browser type, operating system, and device information
  • Pages visited, time spent, and referring URLs
  • Cookies and similar tracking technologies (see Cookies & Tracking)

Information from Third Parties

We may receive information about you from third-party platforms where we sell parts (such as eBay), payment processors, and shipping carriers in connection with transactions you initiate.

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How We Use Your Information

We use the information we collect to:

  • Process transactions: Fulfill orders, process payments, arrange shipping, and handle returns or warranty claims
  • Communicate with you: Respond to inquiries, send order confirmations and shipping updates, and provide customer support
  • Improve our services: Analyze website usage to improve functionality, content, and user experience
  • Marketing: Send promotional communications about products and offers (only with your consent, and you may opt out at any time)
  • Legal compliance: Comply with applicable laws, regulations, and legal processes
  • Fraud prevention: Detect and prevent fraudulent transactions and protect our business and customers

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Information Sharing

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

  • Service providers: Shipping carriers, payment processors, and technology providers who help us operate our business, subject to confidentiality obligations
  • Marketplace platforms: When you purchase through a third-party marketplace (e.g., eBay), your transaction information is shared with that platform per their policies
  • Legal requirements: When required by law, court order, or government regulation
  • Business protection: To protect our rights, property, or safety, or that of our customers and the public
  • Business transfers: In connection with a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction

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Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These include:

  • Essential cookies: Required for the website to function properly (e.g., session management, security)
  • Analytics cookies: Help us understand how visitors interact with our website so we can improve it
  • Preference cookies: Remember your settings and choices for a more personalized experience

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

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Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

  • Secure connections (SSL/TLS) for data transmission
  • Payment information is processed through PCI-compliant payment processors
  • Access to personal data is restricted to authorized personnel

Important: While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

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Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.

Third-party services we may use include:

  • eBay: For marketplace listings and transactions (governed by eBay's Privacy Policy)
  • Payment processors: For secure payment handling
  • Shipping carriers: For delivery tracking and logistics
  • Analytics services: For website performance monitoring

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Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request corrections to inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal retention requirements
  • Opt-out: Unsubscribe from marketing emails at any time using the link provided in each email, or by contacting us directly

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

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Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 16, we will take steps to delete it promptly.

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Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

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Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

  • Business Name: Global Auto Parts
  • Address: 6301 Little Acres Ln, Woodford, VA 22580
  • Phone: 855-711-4562
  • Email: [email protected]
  • Business Hours: Mon-Fri 8:00 AM - 5:00 PM, Sat 8:00 AM - 1:00 PM (ET)

This Privacy Policy applies to information collected through globalautoparts.us and our associated online marketplaces and services.

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